Shipping Policy
At AuraCustomGifts, we strive to deliver your DTG and DTF print and embroidered apparel with the utmost care and efficiency. Please take note of our shipping policies to ensure a seamless shopping experience:
How long does it take for my order to arrive?
All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!
To double-check ETA’s, check the estimated delivery date on your receipt or reach out to our team at contact@auracustomgifts.com
1. Production Time:
For DTG print products : 1-3 Business Days.
For DTF print products : 2-4 Business Days.
For machine-embroidered products: 3-5 business days.
For hand-embroidered products: 5-7 business days.
2. Shipping Time:
Estimated shipping time: 4-8 business days.
Please note that these timelines are indicative and may vary depending on your location and external factors.
3. Total Processing Time:
Total time for order processing (production + shipping): 7-12 business days
Please be aware that hand-embroidered items may require additional time due to their intricate craftsmanship.
4. Expedited Shipping:
Due to the nature of embroidered products, we do not offer expedited shipping services. Our commitment to delivering high-quality, meticulously crafted items takes precedence over speed.
5. Tracking Information:
Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
6. Shipping Costs:
- Economy shipping:
$5.99 for orders under $39.99
$6.99 for orders from $40 to $49.99
$7.99 for orders from $50.00 to $58.99
Free Shipping for apparel orders over 59$
- Shipping with insurance (recommended):
$8.99 for orders under $39.99
$9.99 for orders from $40 to $49.99
$10.99 for orders from $50 to $58.99
If you have any further questions or concerns regarding shipping, please contact our customer support team at contact@auracustomgifts.com.